To book a trip, you can send a WhatsApp message to 6018-3770178. Or email info@vacationavenue.com.my

Yes, we can offer itineraries tailored to your personal preference.

Our agency helps in applying for the required visa and can also assist in buying travel insurance, if necessary.

Local Hunza Guides will lead every trip.

Primarily, it will be conducted in English unless there is a specific request for other language support, for which this can be arranged as well.

Yes, customisation is possible as long as notice is given before the trip begins.

At this moment, only cash payments via bank transfers are accepted.

We will accommodate as far as possible, depending on the nature of change/modification.

CANCELLATIONS & REFUNDS

You may cancel your reservation, but please be aware of the following cancellation policy. It is an extraordinary commitment to bring this one-of-a-kind immersive experience to our guests and therefore ALL payments are non-refundable, including deposit and full payments. Unforeseen situations may present themselves to our guests and for those circumstances, situations and occasions we HIGHLY recommend that you purchase Travel Insurance to cover your assets.

WHY IS MY PAYMENT NON-REFUNDABLE?

Our suppliers – airlines, cruise operators, hotels, excursion companies, restaurants, sites, transport, etc. – require upfront commitments that we must adhere to. When we offer a package to you, we have to ensure, through good-faith payments, that you will proceed with your trip. This is the only way our suppliers will take us seriously, and will want to help us provide the best experiences possible to our guests.

TRAVEL INSURANCE

Troubles and/or change can happen to anyone, including you, and they often occur when you least expect them, forcing you to cancel or interrupt your trip, lose your investment, and incur unplanned expenses. We strongly encourage you to purchase travel insurance to cover unexpected events such as loss of income, medical emergencies for you or someone dear to you before and during the trip, a death in the family, natural disasters, and other unforeseen events. In fairness to our passengers that purchase travel insurance, we strictly abide by the Transfer, Cancellation, and Refund Policy contained herein regardless of personal circumstances or circumstances beyond your control that prevent or delay your participation. Some airlines offer travel insurance – please be aware that such insurance rarely covers more than just the air fare; you might still lose your investment in the package if you take the route. Again, seriously consider purchasing from a direct travel insurance carrier, which usually covers the entire investment.

The answer is covered in “What is your policy on refund and Cacellations’ FAQ section“. Every traveller is strongly advised to purchase Travel Insurance to protect themselves. In unforeseen circumstances such as emergencies or illness, the Travel Insurance policy will cover the refund.